What recourse do you have against collection companies not following the law? The collection company keeps calling my work. Ive recequested them not to contact me at work. They have my cell phone number. I’ve told them to only call my cell after 5:00 or in weekends. I answer my cell whenever they call outside of work hours but they keep calling different people at my office saying they are a credit collection company looking for me. I also have been trying to get them to put a payment plan in writing and they refuse. Anytime we come to an agreement they change it and want more. So I’m refusing to pay them anything until it’s in writing.